Additional Shipping Charges/ Customs & Duties
While all our shipping prices are as accurate as possible, the occasional part will be more to post due to the volume of the item rather than the weight. We will always endeavour to get your part to you for the shipping price you have paid, however, occasionally we me be required to contact customers for additional shipping costs. We will send quote from courier as proof and offer a full refund if you are not happy with the price. If you are ordering from a country that is outside of the member states of the EU, your order will incur customs clearance duties and tax charges calculated by that countries authorities. By which payment is the entire responsibility of the customer only. Any additional costs incurred at customs are not implemented by or received by us and is between customs and the customer.
Card Payments, Security and Privacy
We accept most major credit cards and for off-line purchases will accept (£) Sterling Postal Orders, Personal Cheques, Bank Drafts and Bank transfers. Exchange rates around the world do vary all the time so payments made to us must always be in UK pounds (£) Sterling.
We can assure you that all your information is kept safe and secure, from your on-line shopping basket to the goods arriving at your front door. A secure SSL encryption protects all your details during the shopping process and we do not pass on or use them with any third parties, companies and marketing organisations. All the details required are needed for no other reason than to fully process your order.
For remote addresses and international orders, your telephone number may be forwarded on to our couriers, to ensure receipt of your goods.
We update our stock daily and if an item is out of stock it will be displayed as such on the site. If there is a problem with availability we will contact you within 24 hours of the order being made, in which case you have a choice of waiting until it is in stock. In any case, orders are not processed unless we have the item in stock.
If you complete your purchase and decide that you would like to cancel it, please contact us as soon as possible. We will happily cancel and refund the order right away. In the event of the order being dispatched before cancellation, we will more than happily accept a return of the item within 14 days of you receiving the item. Our exchange policy extends to 21 days from date of receipt