Termini e condizioni del servizio

Welcome to Massey Tractor Parts. By accessing or using our website and services, you agree to be bound by the following terms and conditions, as well as our Shipping Policy, Returns and Refunds Policy, and any other policies referenced herein. Please read these Terms of Service carefully before making any purchases or using our website.

1. Acceptance of Terms

By accessing and using the services offered by Massey Tractor Parts, you agree to comply with these Terms of Service and all policies incorporated herein by reference. If you do not agree with these terms, please refrain from using our website.

2. Changes to Terms

Massey Tractor Parts reserves the right to modify or revise these Terms of Service at any time without prior notice. The updated Terms of Service will be posted on our website with an updated effective date. Your continued use of the site following any changes constitutes your acceptance of the updated terms.

3. Use of Our Website

You agree to use the website for lawful purposes only and in accordance with all applicable local, state, and international laws. You agree not to use our site to:

Engage in any unlawful or fraudulent activity.
Transmit any viruses, malware, or harmful code.
Violate the rights of others, including intellectual property rights.

4. Product Information

Massey Tractor Parts strives to provide accurate product descriptions, pricing, and availability. However, we do not warrant that the information provided is always accurate, complete, or error-free. We reserve the right to correct any errors and to modify or discontinue products without notice.

5. Orders and Payments

Order Acceptance:
All orders are subject to acceptance and availability. Massey Tractor Parts reserves the right to refuse or cancel any order for reasons including, but not limited to, item availability, inaccuracies in pricing, or suspected fraudulent activity.
Payment:
All payments for orders must be made via the accepted payment methods available on our website. By submitting an order, you confirm that the payment details provided are accurate.

6. Shipping and Delivery

Our Shipping Policy outlines the shipping methods, delivery times, and associated costs for orders placed on our website. Key points include:

Shipping Methods and Costs:
Shipping costs are calculated based on the total weight, volume, and chosen shipping method, along with the delivery destination. Please note that couriers always use whichever weight is heavier—Net Weight or Volumetric Weight.
Courier Adjustments:
Due to specific courier policies regarding package dimensions, weight, and insured value limits, some items in your order may exceed the thresholds for the courier originally selected at checkout. In such cases, we may need to change the shipping method to one that can accommodate your order. We will always endeavor to match a service at the price paid at checkout. If no equivalent service is available, we will contact you to explain the situation and inform you of any additional shipping costs. You may then choose to proceed with the updated option or cancel your order for a full refund.
Delivery Times:
Estimated delivery times are provided at checkout. While we strive to meet these estimates, delivery times may vary due to circumstances beyond our control.
Tracking:
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number to monitor your delivery.

7. Returns and Refunds

Our Returns and Refunds Policy governs returns, exchanges, and refunds. Please review this policy for detailed information:

Parts Returns:
- Eligibility: Unused, uninstalled parts returned within 14 days of delivery are eligible for a full refund. Parts returned within 30 days (but after the initial 14 days) may be eligible for a credit note at the original purchase price.
- Non-returnable Items: Items marked as “STOCK CLEARANCE” or “SPECIAL PRICE” are non-returnable.
- Return Shipping: Return shipping costs are the customer’s responsibility unless a part has been recommended by our team and it does not fit your machine.
Clothing & Merchandise Returns:
- Eligibility: Items may be returned within 14 days of delivery for a full refund if they are in their original condition.
- Non-returnable Items: Items marked as “STOCK CLEARANCE” or “SPECIAL PRICE” are non-returnable.
- Return Shipping: We will cover return shipping costs only if the wrong item or size was sent.
- Exchanges: Exchanges for clothing or merchandise are available within 21 days of receipt.
International Returns:
- Unused and uninstalled parts or clothing can be returned within 14 days of delivery for a full refund. Return shipping and any customs fees are the customer’s responsibility. Shipping costs are non-refundable.
Refund Conditions:
Once we receive and inspect your return, we will notify you of the refund status. Approved returns will be refunded to the original payment method within 5-10 business days. Partial refunds may be issued for items returned in a damaged or non-original condition or if parts are missing. For orders canceled after dispatch, a handling fee of up to 25% may apply. Please note all refunds will be deducted a 3% handling fee for restocking.
Additional Shipping Charges:
Any additional shipping costs incurred due to necessary courier changes (as detailed in our Shipping Policy) are non-refundable and will be deducted from your refund.
Customs Fees:
Any customs duties or fees imposed by your local customs authority are non-refundable. If an item is returned due to unpaid customs fees, those charges, plus any incurred return fees, will be deducted from your refund.

8. Warranty Information

Buckler Boots Warranty Information

Warranty Coverage:
Buckler boots come with a warranty covering defects in materials and construction, available for 6, 9, or 12 months from the date of purchase. This warranty applies only to boots that are under three years old from the date shown on the UKCA/CE certification label.
Warranty Period by Sub-Brand:
- Hard As Nails: 12 months
- Bang Guardz: 12 months
- Buckshot: 12 months
- Tradez: 12 months
- Buckzviz: 12 months
- Lacers / Dealerz: 12 months
- Nubuckz: 12 months
- BBZ Non-Safety: 12 months
- BBZ 6000 / 8000: 9 months
- Wizardz: 6 months
Covered Components:
The warranty covers defects in the uppers, soles, and other construction materials of the boots. Components such as laces, eyelets, insoles, linings, and branding labels are covered by a 3-month warranty and will be replaced where possible if defective.
Exclusions:
The warranty does not cover boots that have been misused, neglected, or damaged accidentally. Damage caused by excessive impact, cuts, punctures, scuffing, or exposure to harsh drying conditions is not covered.
Footwear Care:
To extend the life of your boots, please clean them regularly and follow proper care guidelines. For further details, refer to the instructions provided with your boots.
Submitting a Warranty Claim:
Warranty claims must be submitted through the authorized Buckler boots dealer where the boots were purchased. A warranty claim form and photographic evidence may be required. If a claim is approved, the dealer will replace the boots free of charge. For further assistance, please contact Buckler boots at warranties@buckbootz.com.

9. Intellectual Property

All content on Massey Tractor Parts—including text, graphics, logos, images, and software—is the property of Massey Tractor Parts or its licensors and is protected by copyright and other intellectual property laws. You agree not to use, reproduce, or distribute any content from the website without prior written consent.

10. Limitation of Liability

Massey Tractor Parts is not liable for any damages—including direct, indirect, incidental, or consequential damages—arising from your use of the website or any product purchased from us, even if advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim.

11. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

12. User Account

If you create an account on Massey Tractor Parts, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of these third-party sites.

14. Indemnity

You agree to indemnify, defend, and hold harmless Massey Tractor Parts, its officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the website, your violation of these Terms of Service, or infringement of any third-party rights.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Northern Ireland, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Northern Ireland.

16. Dispute Resolution

Any dispute or claim arising from these Terms of Service will be resolved through negotiation or mediation. If the dispute cannot be resolved through these methods, it will be submitted to binding arbitration in accordance with the rules of the relevant arbitration body.

17. Contact Us

If you have any questions or concerns regarding these Terms of Service or any related policies, please contact us:

Email: info@masseytractorparts.com
Phone: +44 2827 663324
Address: 24-26 Market Street, Ballymoney, County Antrim, Northern Ireland, BT53 6EB

Thank you for choosing Massey Tractor Parts. We appreciate your business and are committed to providing you with exceptional service and support.